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Resolution is not required when creating a Defect from Zephyr Scale in jira project

Pavankumar October 17, 2024

I need resolution is not required when creating a Defect issue type from Zephyr Scale in Jira specific project.
How can we achieve this, if it is possible please provide further steps.

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1 vote
Andy Barbet
Contributor
October 18, 2024

This can be achieved in Jira by your Jira admin changing the workflow/automation (however they set it up) for the Resolution field for the Issue Type (Defect).  It's not a Zephyr Scale setting.

This link is to the Smartbear Zephyr Scale user community where you can get help like this specific to that product - I am an active user on the board: Zephyr Scale Community

1 vote
Humashankar VJ
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October 17, 2024

Hi @Pavankumar 

To disable the resolution requirement for the Defect issue type in your Jira project, start by navigating to Jira Settings.

From there, select the project where you want to make this change and click on Project Settings.

Next, locate the Issue Types section and click on it. Find the Defect issue type and click Edit beside it.

Then, navigate to the Workflow section and click Edit Workflow. Identify the transition that creates the Defect issue type and click Edit.

In the transition screen, locate the Resolution Field and uncheck the Resolution Required checkbox. Finally, save your changes and publish the workflow

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

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