Timesheets by Tempo

[Tetiana Tuzova]

Hi, can you please tell me if I can switch to a yearly Timesheets by Tempo subscription and pay for the whole year upfront?
I’m currently using the Jira Free subscription and also using Timesheets by Tempo with monthly payments.

[Anton from JetHeads_io · Accepted solution]

Hi, @Tetiana Tuzova! 👋

As far as I know, the Jira Free plan has a limitation when it comes to billing — annual app subscriptions (like Tempo) are only available if your site is on a paid Jira plan (Standard or Premium). Unfortunately, the Free plan doesn’t support annual billing for Marketplace apps.

To switch to yearly billing, you’d first need to upgrade your Jira site to at least the Standard plan, and then switch your Jira subscription to annual billing — that way, all installed apps (including Tempo) will follow the same billing cycle.

Hope this helps!

[Rilwan Ahmed]

Hi @Tetiana Tuzova ,

As this is vendor plugin, I suggest you contact them directly for support.  You can find ocntact details in  https://marketplace.atlassian.com/apps/6572/timesheets-by-tempo-jira-time-tracking?tab=support&hosting=cloud