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user got error message, "period is closed" upon logging time to a particular ticket

Team Track
Team Track August 5, 2024

Please help advise how to resolve issue or how to assess concern regarding error message, "Period is closed" while logging time/hours in tempo. Appreciate your immediate response. 

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Susan Wu
Susan Wu
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August 6, 2024

Hi @Team Track 

You can check out this KB for possible solutions.

Hope this helps.

BR,

Susan Wu
Tempo Product Expert

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