Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

ScriptRunner Postfunction Rule Custom Email: How to display custom field as rich text

Mike_Low April 7, 2020 edited

GOAL: Configure a custom email (via scriptrunner postfunction rule) to render a custom field in rich text. i.e. have the custom field display in the email the same way it does when viewing it in a Jira issue.

 

2020-04-15_15-43-36.png

Configuration thus far: Email template successfully pulls custom field value into email using the below script:

<% out <<
${helper.render(issue.getCustomFieldValue(
com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Development Details")))}
%>

After looking at the adaptavist scriptrunner documentation it looks like you are able to have a field render in the rich text by using the following (example using description field):

${helper.render(issue.description)}

How can I apply this helper.render script to the custom field value above?

Additional Info:

- Custom email is setup with HTML text

1 answer

1 accepted

Suggest an answer

Log in or Sign up to answer
0 votes
Answer accepted
Mike_Low April 17, 2020

Fixed by applying  ${helper.render(issue.getCustomFieldValue(
com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Development Details")))}

TAGS
atlassian, jira cloud certification, managing jira projects, jira project administration, jira cloud exam, atlassian certification, agile project management, jira workflows, jira permissions, jira training, jira cloud skills, atlassian learning

Become a Certified Jira Service Project Expert 🦸🏻‍♂️

Validate your expertise in managing Jira Service Projects for Cloud. Master configuration, optimize workflows, and manage users seamlessly. Earn global 🗺️ recognition and advance your career as a trusted Jira Service management expert.

Get Certified! ✍️
AUG Leaders

Atlassian Community Events