Hi @binh ninh ,
Unfortunately, Servicedesk/Service Management projects are not currently supported by ScriptRunner Behaviours on Cloud. You can see what is and is not supported here:
https://docs.adaptavist.com/sr4jc/latest/features/behaviours/behaviours-supported-fields-and-products
This is due to the fact that Atlassian's underlying APIs we use to create the feature do not support that project type.
https://developer.atlassian.com/platform/forge/manifest-reference/modules/jira-ui-modifications/
Once this is updated and the underlying infrastructure is in place we will definitely be adding support for JSM project.
Kind regards,
Bobby
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