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Scriptrunner Workflows tab doesn't work

aas
Contributor
September 29, 2025

Hello everyone.

I have a problem, when I go to the workflow tab in scriptrunner it shows error 

 

Sorry, something went wrong

 

Try to hard refresh the page, or switch to another section and then refresh.

If this happens repeatedly:

  1. Click the Copy Logs button and save the result into a text file.
  2. Create a HAR file after reproducing the error again.
  3. Raise a ticket with our support team as instructed here, including the copy of the logs, the HAR file and a screenshot of the page where the error happened.

And TypeError: Cannot read properties of undefined (reading 'id')
What should I do make it work again?

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Valerie Knapp
Community Champion
September 29, 2025

Hi @aas , thanks for your post.

I would open a support ticket to ScriptRunner here - https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?hosting=datacenter&tab=support 

Best wishes

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