Hello Team,
I am creating an Incident, "IN-12", in JIRA Service Desk. I get the Target Restoration Time for this Incident.
I create a Sub Task for issue "IN-12".
I have create an SLA "Sub Task SLA" for the Sub Task and I have not set the goal.
I want to copy the actual Target Restoration Time from "IN-12" and set this value in the Sub Task SLA for the Sub Task.
Is it possible to do so.
This what I have been doing so far:
import com.atlassian.jira.issue.customfields.view.CustomFieldParams
import com.atlassian.jira.issue.customfields.option.Option
import com.atlassian.jira.issue.customfields.view.CustomFieldParams
import com.atlassian.jira.issue.customfields.impl.CascadingSelectCFType
import org.apache.log4j.Category
import com.atlassian.jira.event.type.EventDispatchOption
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.customfields.option.Option
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.issue.customfields.option.LazyLoadedOption
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.issue.customfields.view.CustomFieldParams
import com.atlassian.jira.issue.customfields.option.Option
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.customfields.option.Options
import com.atlassian.jira.issue.fields.config.FieldConfig
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.issue.customfields.view.CustomFieldParams
import com.atlassian.jira.ComponentManager
log.setLevel(org.apache.log4j.Level.DEBUG)
def user= ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
def issueManager = ComponentAccessor.getIssueManager()
//def user= ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
Issue parentIssue= issue.getParentObject()
CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager()
CustomField cf = customFieldManager.getCustomFieldObjectByName("Target Restoration Time")
def value = parentIssue.getCustomFieldValue(cf)
CustomFieldManager customFieldManager1 = ComponentAccessor.getCustomFieldManager()
CustomField subTask = customFieldManager1.getCustomFieldObjectByName("Sub Task SLA")
if (issue.issueType.name == "Sub - Incident"){
issue.setCustomFieldValue(subTask,value)
}
issueManager.updateIssue(user, issue, EventDispatchOption.DO_NOT_DISPATCH, false)
Thanks,
Khushbu
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.