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Synchronisation between custom Issue types in JIRA and Big Picture Add in

Rakesh Pradhan
Contributor
June 5, 2024

Hi

 

I have created a issue type called Risk which holds a bunch of custom fields that that hold project risk data in JIRA.  We use BigPicture add in as our visualisation and confluence for reporting which pulls the risks from JIRA

When I create a new project risk in  JIRA- it doesnt synchronise with Big picture in the RISK module but appears in the Gantt view.  I have to manually add it in Big Picture. 

When i create a new risk in Big Picture it does appear in the JIRA Project.  My hypothesis is that the synchronisation is only one way on creation of a new Risk.  

Milestones and tasks are synchronised two way  but custom issue types  seem to be one way only

Please can someone verify that as correct or indeed suggest if there is a way to accomplish my goal 

 

thanks in advance

 

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