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Tempo activation error

Pásztor Ádám September 29, 2025

I used Tempo, then my license expired. I tried to reactivate it and even subscribed, but whenever I try to set it up, I get the attached error.

I spoke with Tempo support and they told me everything looks fine on their end, and that I should check with Atlassian instead.

What can I do?

Képernyőfotó 2025-09-29 - 13.43.00.png

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Dirk Ronsmans
Community Champion
September 29, 2025

Hey @Pásztor Ádám ,

To get support you should raise an issue at https://support.atlassian.com/contact to get to them directly.

However, it seems you are on a Free subscription? If so, i've tagged them in this post and they should reach out shortly.

Pásztor Ádám September 29, 2025

Hey Dirk, yes, I'm on Free, so I can't reach them there. If you could help me, I'd appreciate it. Thanks for the tagging. 

Pásztor Ádám September 30, 2025

hey @Dirk Ronsmans Do you know approximately how long it takes them to answer a question like this?

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