The Xray health check has detected errors upon installation. Please contact your Jira administrator.

[ugur]

I created different jira accounts to installed Xray app but getting the same error message each time. I checked the previous answers, they are not relevant. I cannot uninstall it.


Error Rendering Web Panel

The Xray health check has detected errors upon installation. Please contact your Jira administrator.

Thanks.

[Valerie Knapp]

Hi @ugur , welcome to the Atlassian Community and thanks for your post. 

Please refer to other users who have had this same issue https://community.atlassian.com/forums/Marketplace-Apps-Integrations/Xray-Error-rendering-Web-Panel/qaq-p/831135 .

I think your best bet is to open a support ticket to the vendor here https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?hosting=cloud&tab=support 

Best wishes