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There was an error loading the descriptor 'Formats web-item REST responses' of plugin 'com.onresolve

Suhas P
Suhas P
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January 2, 2018

Hello,

Has anyone faced this issue enabling Script runner for jira? Script runner plugin fails while enabling with following error message in the logs,

I tried deleting plugin cache, re-install and restart, didn't help.

Any help/suggestion would be much appreciated. 

 

2018-01-02 08:54:41,423 http-nio-8080-exec-5 ERROR email@company.com 534x61167x1 1wjyr6n 144.63.247.5,10.10.0.71 /rest/plugins/1.0/com.onresolve.jira.groovy.groovyrunner-key [c.a.plugin.manager.DefaultPluginManager] There was an error loading the descriptor 'Formats web-item REST responses' of plugin 'com.onresolve.jira.groovy.groovyrunner'. Disabling.

java.lang.NullPointerException

at com.atlassian.plugin.webresource.util.PluginClassLoader.create(PluginClassLoader.java:19)

at com.atlassian.plugin.webresource.data.WebResourceDataProviderParser.createDataProvider(WebResourceDataProviderParser.java:53)

at com.atlassian.plugin.webresource.data.WebResourceDataProviderParser.createDataProviders(WebResourceDataProviderParser.java:45)

at com.atlassian.plugin.webresource.WebResourceModuleDescriptor.enabled(WebResourceModuleDescriptor.java:195)

at com.atlassian.plugin.manager.DefaultPluginManager.notifyModuleEnabled(DefaultPluginManager.java:1991)

at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModule(DefaultPluginManager.java:1738)

at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModules(DefaultPluginManager.java:1715)

at com.atlassian.plugin.manager.DefaultPluginManager.enablePlugins(DefaultPluginManager.java:1661)

at com.atlassian.jira.plugin.JiraPluginManager.enablePlugins(JiraPluginManager.java:131)

... 3 filtered

at java.lang.reflect.Method.invoke(Method.java:483)

at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)

at com.sun.proxy.$Proxy51.enablePlugins(Unknown Source)

... 3 filtered

at java.lang.reflect.Method.invoke(Method.java:483)

at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)

at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)

at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)

at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)

at com.sun.proxy.$Proxy1257.enablePlugins(Unknown Source)

at com.atlassian.upm.core.impl.PluginEnablementServiceImpl$1.doInTransaction(PluginEnablementServiceImpl.java:93)

at com.atlassian.upm.core.impl.PluginEnablementServiceImpl$1.doInTransaction(PluginEnablementServiceImpl.java:69)

at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)

at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)

... 2 filtered

at java.lang.reflect.Method.invoke(Method.java:483)

at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)

at com.sun.proxy.$Proxy82.doInTransaction(Unknown Source)

... 2 filtered

at java.lang.reflect.Method.invoke(Method.java:483)

at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)

at com.sun.proxy.$Proxy82.doInTransaction(Unknown Source)

at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)

... 2 filtered

at java.lang.reflect.Method.invoke(Method.java:483)

at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)

at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)

at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)

at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)

at com.sun.proxy.$Proxy1300.execute(Unknown Source)

at com.atlassian.upm.core.impl.PluginEnablementServiceImpl.enablePlugin(PluginEnablementServiceImpl.java:68)

at com.atlassian.upm.core.rest.resources.PluginResource.put(PluginResource.java:122)

... 3 filtered

at java.lang.reflect.Method.invoke(Method.java:483)

... 18 filtered

at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)

... 1 filtered

at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)

... 86 filtered

at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)

... 15 filtered

at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)

... 75 filtered

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Thread.java:745)

 

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Suhas P
Suhas P
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January 6, 2018

Problem fixed by downgrading plugin to 5.0.14

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Jenna Davis
Jenna Davis
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January 5, 2018

Hello, 

You might try downloading the .jar file of your version directly from the marketplace and instead of through the marketplace listing. 

Please let me know if you have any success with this. If not, can you tell me what versions of ScriptRunner and JIRA you're using?

Jenna

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Suhas P
Suhas P
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January 6, 2018

Hi Jenna,

I managed to fix the issue by downgrading the plugin version to 5.0.14. This is very strange issue though the earlier version of plugin was also supported version.

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Jenna Davis
Jenna Davis
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January 8, 2018

Hi Suhas, 

I'm glad using version 5.0.14 fixed this for you! However, this does sound like an odd issue to me. If you want to have us look into the issue for you more I would recommend filing a support request at Adaptavist's support portal. We could look into what's going on more and hopefully get everything working there. 

Kind regards, 

Jenna

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