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Unable to add Jira Product Discovery to Existing Site

Mike Portnoy
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July 25, 2025

I am receiving an "Unable to Add" app when attempting to add Jira Product Discovery to an existing site.  I have confirmed that I am an Org Admin.

Can someone please help?

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Trudy Claspill
Community Champion
July 25, 2025

Hello @Mike Portnoy 

Welcome to the Atlassian community.

Can you provide the steps that you are following in the attempt to add the product to your site?

And can you provide the full details of the message you receive?

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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