Is it possible to evaluate JSM assets attributes using JMWE's, build your own condition?
I have used the below successfully, but instead of modifying the workflow each time we need to include a specific object to transition to a specific status, I would like to use an attribute instead.
issue.customfield_10936[0].objectId == "objectID"
In my case, the attribute would be a boolean flag and I was hoping to do something such as the below, but I have not had any luck.
issue.customfield_10936[0].CRFlag == true
The goal is to route specific objects selected in Change Tickets to a specific status for further review and approval.
If it's not possible, I'll look to set a new custom field value via automation once the object is selected. From there, I would add a condition on that in the WF, but I am curious if we can also do it this way.
Automation is great, but I'd prefer to foolproof our process since we have seen Atlassian services and automation services in particular not being 100% stable, and delayed automation rule execution could cause a ticket to go through the wrong transition..
