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I cannot delete my account

Deleted user January 27, 2025

Hi I am trying to completely erase my account but seems I cannot do it

Please could you help me
This is what I get

You can't delete your account

Your account can't be deleted because:

  • This account is related to active accounts that are set to AUTO-RENEW.
  • This account is the primary billing contact for one or more products.
  • This account is a technical contact for one or more products.
  • To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact.
  • Read our support documentation for more help and instructions: https://confluence.atlassian.com/x/pTgoPQ



1 answer

1 vote
Shawn Doyle - ReleaseTEAM
Community Champion
January 27, 2025

Hi @[deleted] 

 

Did you follow these instructions?  To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact.

 

Deleted user January 27, 2025

Hi, I didn't as I have just the free account on myself, I don't know which other user should I designate. That's why I asked here

Shawn Doyle - ReleaseTEAM
Community Champion
January 27, 2025
Deleted user January 27, 2025

I don't know that seems to be a feature for admins I am not an admin, I have just a free account and I want completely delete it

Like Deleted user likes this

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