Atlassian Account

When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...

• Article
• account
• atlassian-account

I am getting this error when trying to create a site on the signup process. Issue ID for Atlassian use: Trace ID: c3dfa94cec4548b586e39ed2f21b6a3b        

• Question
• account-identity

Hello,   I am trying to apply to a job, but the system does not allow me to change my resume. I have tried, Chrome, Safari and Incognito model but does not work. I can select the new file so...

• Question
• account-identity

Hi I erroneously updated my personal Atlassian account email to an organizationally managed email, this meant that all my personal work became managed by the company.  Following steps in the At...

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• account-identity
• admin-support
• customer-support
• managed-account

There looks to have been a recent rollout for Atlassian service accounts: https://support.atlassian.com/user-management/docs/understand-service-accounts/ Does anyone know if there are plans to ...

• Question

...his true, as it seems to be contrary to us being able to provisioning our users in our Keycloak instance? We could well be missing something though! Has anyone else been able to get Keycloak r...

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• account-identity
• atlassian-guard
• cloud
• confluence
• confluence-cloud

Unable to redirect to the login page.

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• account-identity

Por favor, tengo un software de sistema operativo personalizado dañado Muy peligroso, necesito hacer cambios de inmediato en mi privacidad Se detectó un error en cloudflare. Luego me redirigieron ...

• Question
• account-identity
• atlassian-accounts
• not%20applicable

Hello, a colleague has left our team and he was the only org. admin. He has a private email address. Please set up org. admin on my account. Thanks a lot

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• account-identity

We are unable to view the tickets associated with our Standard Product Sprint Board. We can open the Sprint and see the tickets for just a second but then, they dissapear and we get this message:&nbs...

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• account-identity
• jira
• jira-cloud

Hi, I really like the "How to Run Inclusive Meetings Activity" you have and I often share it with employees. However, I recently noticed that one of the links is broken and was hoping that it could b...

• Question
• account-identity

I attempted to login with the email associated with my SSO app. The system did not allow that email address but after trying several other addresses, I found one that sent me a Reset Password link. ...

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• account-identity
• login
• reset-password

Hi all, I recently updated my current role and short bio in my Atlassian Community profile. While the changes appear correctly under my profile, the Forum summary section still displays the old info...

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• account-identity
• community
• profile

I'm unable to log in to my account due to an expired email domain. I can't regain the email domain. I'm able to put username and password but I'm unable to read the verification code from the email a...

• Question
• account-identity

I need to reset the email address on my atlassian account to my work email address, but the verification email is not coming through. I have checked with IT and it isn't blocked...

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• account-identity

In trying to go through a few different Atlassian Learning courses, I noticed the images and videos have not been loading for me. I have used different ways to get around this issue including logging...

• Question
• account-identity

Hi there, really need some community support from the group on this one. I have a profile in place, and have had for some time, with the Contributor status. I recently had a link from the Atlassian...

• Question
• account-identity

This post can be deleted, I resolved my account issue - and there was no context worth saving.

• Question
• account-identity
• email

I want to delete my Atlassian Account. I read the support page: https://support.atlassian.com/atlassian-cloud/kb/deleting-your-atlassian-account-when-you-are-the-billing-or-technical-contact/...

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• account
• account-identity
• billing
• bitbucket
• delete
• +4 more tags...

I'm the site org for our account and needed to amend my email. Visiting the verification email link opened a SSO for our company and created a new account. I now can't access the original account and...

• Question
• account-identity

Hi everyone! I have an issue with the support website not letting me see the status of my support ticket I've created with it. It keeps saying, "Unable to display request" every time I try to use th...

• Question
• account-identity

I've been trying to change my email address but have not been receiving the confirmation email.

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• account-identity

I'm a free trail user. I have registered an account with my email address successfully in Atlassian. But when i was trying to create a site,there was an error. And the error message is "Something w...

• Question
• account-identity

Hi, I am the only user and recently decided to get organized about my projects. So I added an org and selected manage users and invited my own email to be an admin. The invite is pending and never ar...

• Question
• account-identity

I don't know what's up with this. It just keeps saying "unable to verify domain" for both HTTPS and TXT verification methods, and those are all I can use. To verify the TXT record, I am able to run a...

• Question
• atlassian-account
• domain-verification

Hi,   We have a Atlassian instance in cloud connected to our IdP (Entra ID) with a bunch of users  in various access group. A bunch of our users (non Atlassian users/non licensed) is goi...

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• account-identity