we have added credit card as payment method and and our 10$ also has been deducted but while upgrading plan its showing unable to proceed. please help to upgrade.
Confluence has been deactivated Your Confluence Cloud subscription has been deactivated due to inactivity, and the data will be permanently deleted soon. Please contact us immediately if ...
Need to cancel my subscription. I never applied for Jira Premium. Also your support portal has a bug, it is contiuning refresh the browser..
3Dセキュア認証が必要な場合の対処方法 件名「Action needed: Retry your payment with 3DS authentication」のメールを受信した場合、3Dセキュア(3DS)認証が未完了のため決済が完了していません。メール内の「お支払いの再試行(Retry payment)」リンクから認証とお支払いの再試行を行ってください。 メールの件名は英語ですが、A...
Hi! with my team we used to use Jira for our projects, but since august/september we've been experience some issues, from not being able to join the web page, to changing the subscription. About this...
As the title says, there has been, at maximum, 9 people in my space, but Jira started a standard trial a couple of weeks ago, and I'm just confused. The bill is telling me that I will be charged for ...
how can i contact billing support pls ?
I'm trying to delete old storage to free up space, but I don't see a delete option. I'm the jira admin. Any ideas?
I hit the wrong button and got all these e mails from Altassian about how I signed up For an account. Every time I try to send a message it just goes through one drop down menu to another and can’t s...
je souhaite changer mon mode de paiement carte de credit par un virement international car le plafond de la carte n'est pas suffisant
Need to cancel my subscription please
We have enabled Rovo Enabled Jira app and want to know how do we keep track of Chat credits and indexed objects being used?
Agregue un método de pago pero no puedo ver el sitio
My Credit Card expired, I got a new one. I want to udate my Card Details but your system is not allowing it. I am on a monthly billing and I want to pay for the month of October. Please help.
워크 스페이스 당 게스트 권한의 인원 수를 늘리고 싶습니다. -현재 할당 가능한 게스트 수 :25명 워크 스페이스 별 필요 가능 게스트 수 : 약 160명 게스트를 추가 금을 지불 하고 충원하거나, 요금제 변경이 필요하다면 해당하는 요금제의 금액도 함께 확인해 주시면 감사하겠습니다. 또한 USER 권한으로 할당한다면 발생하는 1인당 요금도 함께 확...
We have recently upgraded to Jira Service Management Premium. We have 2 Service Projects under that, but its hard to understand if we are charged per Service Project (which i believed we would be) or...
Dear Atlassian Billing Support, I am writing to request a refund for a recent payment charged to my card on September 28 for the Bitbucket service. Immediately after the payment was processed, I swi...
Hallo Mr/Mrs, My JIRA Account has a storage issue. cause the storage was full, I must upgrade to 250GB. I'm still confused about the payment. At the billing page, the estimated monthly ...
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Jira Product Discovery 标准版 试用到期停用, 想重新启用无法进行l
Hi I am billing admin but I could only see invoices for Jira, I need to view and download invoice/payment history for bitbucket
Hello, I am a student and I wanted to learn how to use Jira, so I created an account. During the account creation process, I was not asked about a paid and premium plan. After creating the account, ...
Our organization is roughly 170-200 users total. We rolled out Jira Service Management for our IT team last year. Our IT support team is 3 people. The team overall is 5 people. The 3 support people h...
Hi i recently (6 Sept 25) received my annualy fee for Trello. We only need 2 board members - so i have reduced from 3. How do i get trello to relaculate the invoice and refund the balance - 2 not 3...
I want to know why $6 is debited every month
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