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I don't receive the password recovery email

Andrey Sysenko
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I'm New Here
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July 11, 2025

I don't receive any emails to my older account - kardinal_g@ua.fm.

Maybe it's in suppression list? Maybe problem with whole domain "ua.fm"?

2 answers

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Answer accepted
Brant Schroeder
Community Champion
July 11, 2025

@Andrey Sysenko welcome to the Atlassian community

I have escalated to Atlassian so they can take a look.

Andrey Sysenko
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 12, 2025

thank you, looks like I receive email with 1 hour delay

Like Brant Schroeder likes this
0 votes
Andrey Sysenko
I'm New Here
I'm New Here
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July 16, 2025

Problem solved - I received email in less than 5 minutes and successfully logined

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