Atlassian sent me an email that my organization was deleted. How do I get it reinstated?

[steverar]

I have an organization ID from the email that I can provide when support contacts me.

Thank you!

[Sushant Verma]

Hi @steverar 

Welcome to the community!

To reinstate a deleted Atlassian organization, contact Atlassian Support within 15 days of the deletion. They can restore the organization to its state at the time of deletion, but any changes made before deletion, like removed domains or apps, won't be restored.

Regards,
Sushant Verma

[steverar]

Thank you Sushant for your answer.

When I go to https://support.atlassian.com/contact/#/ I am presented with a selection of 7 categories:

1) Technical Issues and Bugs for a product then directs me to ask the community at https://community.atlassian.com/forums/Products/ct-p/products which bought me to you Sushant!

2) Migration Support but, regrettably, I'm not migrating to the cloud as my bitbucket is already in the cloud.

3) Account Login and Email Issues which, again, directs me to Ask the Community at https://community.atlassian.com/forums/Products/ct-p/products

4) Billing, payments, and pricing which, when I select Account Access, shows me how to change my password.

5) Training and Certification has nothing about restoring an organization

6) Personal Data and GDPR has nothing about restoring an organization

7) Compensation Requests has no information or further selections.

So, as you can see, it looks like my only way to support is thru Community ,which I have done!

I really need to have this sorted soon.

Kind regards,

Steve

[Sushant Verma]

@steverar 




It should show up after filling in the first 2 fields.
If it does not feel free to send me a screenshot of what you see or ask your site admin to file a request on your behalf. Only Atlassian Account admins, billing contacts, and technical contacts can create support requests for Atlassian Account.

Regards,
Sushant Verma

[steverar]

I am the admin.

The question is not with a product (app) but I have an organization deleted and I need it reinstated.

As a site admin, how do I go to the site of a deleted organization?

The email from Atlassian letting me know my organization was deleted included this

        organization ID: bdac3141-kkb1-146j-kcbk-j79b19161c06

Perhaps that can help?