Why are images and videos not loading in Atlassian Learning?

[faizjilani_khan]

In trying to go through a few different Atlassian Learning courses, I noticed the images and videos have not been loading for me. I have used different ways to get around this issue including logging in and using different browsers, yet nothing has worked thus far. Videos just buffer and every single image on the pages have the alternative text instead of the image.

[Tomislav Tobijas]

Hi @faizjilani_khan ,

Can you share links for courses which appear to be broken?

Cheers, Tobi

[faizjilani_khan]

Hi @Tomislav Tobijas ,

The images/videos for any of the courses I have accessed have worked for me. One recent example is this one: What are workflows in Jira? | Learning - Atlassian Community

Thank you,

Faiz

[Tomislav Tobijas]

Thanks for providing the info @faizjilani_khan !

For me, it all loads up normally 👀 I know there was an issue a couple of weeks/months ago, but this should have been fixed a while back.

You could reach out to Atlassian Support regarding this by using the following form:

They can, probably, help more with this.

Cheers,
Tobi