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Within Atlassian Community, how do you set notifications for a Discussion Group

Jeanne Howe
Contributor
March 31, 2025

I receive the Weekly Roundup email however, I have found that a I get time-sensitive Articles within the Discussion Group's too late.

For example, This weeks Roundup included an Article from the Data Center discussion group for a webinar. The article was posted March 24, the webnair was scheduled for March 26 (awfully short notice), and the Roundup was delivered March 30th.

Is there a way to set notifications for specific Discussion Groups? If I set a notification based on a keyword search, along with articles, I get all questions and replies as well. This very quickly spams my inbox.

2 answers

1 vote
SilkeS
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
April 1, 2025

Hi @Jeanne Howe ,

Please go to the settings wheel on the top right > Manage settings > Notifications > Settings.

Screenshot 2025-04-01 at 7.38.49 AM.png

There you can set "New activity in collections categories I'm watching" to "Immediately". Can you give this a try and see if this is better? Please let me know if you are still receiving delayed notifications after changing this setting. 

0 votes
Harrison Ponce
Rising Star
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March 31, 2025

@Jeanne Howe hmmm interesting observation and great question!

I know that I am watching several groups here via Email and/or RSS feeds. After digging a little more, looks like the watching ability is only available for product groups and not other community discussion groups.

community-watching.png

I'm curious if this is easy to enable for those other kinds of groups and if the staff that run the Community stuff have any insight.

Tagging a few of them here: @Stephanie Grice @SilkeS @Angelie Stephens @Kate C_ 

Jeanne Howe
Contributor
March 31, 2025

Thank you Harrison.

I am "watching" the Discussion Groups I am in, but that does not seem to provide any email or RSS feed notification, so I am unsure what functionality is behind the "Watch" option.

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Harrison Ponce
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 31, 2025

Seems like the "Watch" just gives us that weekly roundup, but I agree that there should be more options for folks to opt-in for more if they want to, like you can with the product groups!

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