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aleph.occrp.org - uses Atlassian to login-register but PW not work ?

TeabeAmet LuureAmet
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May 6, 2025

OCCRP Aleph – Login & Registration Issues, Atlassian ServiceDesk Link?

Hello,

When attempting to register or log in to Aleph (OCCRP) at https://aleph.occrp.org, the login process redirects through the following OpenID Connect URL:

https://secure.occrp.org/auth/realms/general/protocol/openid-connect/auth?response_type=code&client_id=data-occrp-org&redirect_uri=https%3A%2F%2Faleph.occrp.org%2Fapi%2F2%2Fsessions%2Fcallback&scope=openid+email+profile&state=...

The public about page for Aleph is here:
https://aleph.occrp.org/pages/about

Question:
Is this login system managed or supported via Atlassian tools or projects? If so, what is the correct contact method or support portal to resolve account or registration issues related to OCCRP Aleph?

I attempted to register via the form on their site, which redirects here:
https://occrp.atlassian.net/servicedesk/customer/portal/14

That looks like an Atlassian ServiceDesk instance. Is this the correct support channel for Aleph-related login or access problems?

Possibly Related Observation:
There’s a similar thread here that may or may not be related:
https://community.atlassian.com/forums/Bitbucket-questions/I-have-created-several-new-user-accounts-and-they-did-not/qaq-p/2863776

Any clarification or confirmation on the proper procedure or contact point would be appreciated.

Thank you!

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