Do you have any plans to provide similar dashboards for customers to get insights into the tickets they have submitted (by reporter or by organization)?
I don't think so.
However, there are apps that bring some of these features to customers.
You can search the Atlassian Community and Marketplace for possible solutions.
Yes. We have had limited success with 3rd party apps in regard to customer graphs and metrics. It would be wonderful if Atlassian had some built-in options for customers, like you do for agents.
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