Does an offline remote agent consume a Bamboo agent license?

[Chad Barnes]

The documentation does not explicitly state if all agents count against the agent license count, or if only ONLINE agents count.

The product "Virtual Agents for Bamboo" seems to imply that offline agents do not use licenses.

Can an unlimited number of remote agents be created? If so, when a remote agent attempts to start, and there are already MAX_LICENSES agents ONLINE, what happens?

[rsperafico · Accepted solution]

Hello Chad,

Thank you for your question.

Lets consider you have a license of 3 remote agents.

You are able to install the following agents:

• agent01, located under /centos65/agent/bamboo-5.7.2
• agent02, located under C:\agent\bamboo-5.7.2
• agent03, located under /macosx/agent/bamboo-5.7.2
• agent04, located under /ubuntu/agent/bamboo-5.7.2
• ...

In order to install the agent04, it will be required to bring down a remote agent (agent01, agent02 or agent03) as your license only allows you to have 3 remote agents.

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

—

Kind regards,
Rafael P. Sperafico
Atlassian Support

[Patrick J Bonk]

We have a license for 10 agents.  So does that mean we can have 10 for our PROD server and 10 for our Developer server??

[asantos1822]

Hi Pat,

The active remote agents connections allowed to each server will be the upper limit allowed by the license installed on that server.
In your case 3 remote agents per server, right?

[Patrick J Bonk]

Do agents running on a Developer server count against the agent license count?

We have 3 on our Prod server and three on our Developer server so does that make our count 3 or 6??

Thanks.

Pat