Hey Admins, As our organizations grow and integrate more Atlassian Cloud products, keeping track of user lifecycle management and license optimisation is becoming a real balancing act especially wh...
Hey everyone, As organizations scale their Atlassian Cloud footprint across Jira Software, JSM, and Confluence, one of the biggest ongoing challenges is managing user lifecycle and optimising licen...
Hello Atlassian Community. My team and I are interested in blocking the creation of Shadow It Apps. Per the below documentation it says that an Enterprise license is required to do this but I'm a b...
Hello, We are trying to assess if we can move from JIRA JSM to JIRA Core + Assets plug-in in DC configuration. In the past we used the JSM features, but now we have decommissioned our SD project, ...
We have 10-20-30 clients (some of the largest manufacturers on the planet) abusing evaluation licenses on Jira DC. Our plugins are critical for these companies. Some of the th...
Atlassian ha lanzado la posibilidad de crear cuentas de servicio (Service Accounts) en Atlassian Cloud, diseñadas para facilitar integraciones con herramientas externas sin consumir licencias y sin n...
When I try to create a new trial license, there is an error popped shown in above snapshot, could you help to fix it?
Hi all, If we want staff to be able to approve items on portal requests that users have logged, do they all require a paid Agent license for this? Or are there different options? Would love to und...
Hello everyone, Do users require a Jira Premium license assigned to them to be able to access JSM Projects? Thank you.
Our company has Jira Data Center with XRay. Our annual XRay license will expire before we can renew it. Will I be able to read the contents of my XRay Test, Test Set, Test Plan etc issues in Jira ...
I'm having 2 issues with my Jira Product Discovery account: I want to add an additional creator. I have 3 free creators and when adding an additional one, I get the information that I have to pay f...
Hello everyone, I have a question regarding the license. We're working with the free plan rn (10 Users) and we're expecting expansion in the team and 5 more will join. So in total we will be 15. Wi...
I want to automate JSM administrative tasks like creation of admin user while logging for the first time in JSM instance, license addition/upgrade, asset-azure integration. There are REST APIs for o...
...bsp; We're currently paying for a licence for these users and want to remove this licence from each of them. However, the UI won't allow this. Here's the view for one of the users. Note that t...
We used Tempo Timesheets with Jira (Cloud) for years. We paid for a regular license, per user. A couple of days ago Tempo stopped working. The plugin page is accessible from Jira, all Tempo settings...
Just wondering if there is a big difference between the evaluation license vs. the full license. Our subscription ran out while we are waiting on a license key from our reseller so I'm thinking about...
Hello, I have a situation where many users join to work on projects for a specific period of time (for example, a few people might join to work on something for 2 months). Is there an option to prov...
Hi Team, Greetings!! JIRA, Confluence, JSM - Cloud Subscription. Currently, my company is using Jira & Confluence for 600 users and JSM for 200 users. We planning to reduce l...
Hello, I received an email to verify the eligibility of the Community/Academic license for our organization, when I follow the verification steps, in the Nonprofit name or Registration ID* question ...
We upgraded Confluence Server from 7.19.19 to 7.19.21. After the upgrade we got the attached error message about our license being expired. Is there any way to apply this patch even though support fo...
Hello, I have connected a confluence space in the project page section of a Jira Software Project. If a user, that is not licenced on confluence click on join button in the project page section t...
Hello, running Confluence on-premise as hobbyist. My license have expired at Feb 2024. How to proceed to upgrade from version 8.5.5 to latest 8.5.8 ? Thanks!
Hello everyone! I recently joined Open Source Consulting, an Platinum Partner, as a digital marketer. I'm expecting to gain so much valuable information from the community, and I hope to share plenty...
Our issue is that, for some reason, we can't add more than ten different drawings on the free license. I asked draw.io, but their only restriction is less than ten users (we have four). The system cr...
We are a small nonprofit that had been using Server for our Confluence and Jira instances. When Server was announced to be on its way out with no word on nonprofit pricing, we like many nonprofits we...
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