Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Does anyone know if rate limiting applies to accounts or tokens?

Nicolas Bourdages (Ubisoft) October 2, 2025

Rate limiting documentation essentially states that rate limits will apply for API tokens

https://developer.atlassian.com/cloud/jira/platform/rate-limiting/

However, what's not clear is what exactly constitutes a bucket from the perspective of a token or credential. If there are multiple tokens for an account, there is ambiguity

- Is it one bucket per account, meaning that if the allocation is 400 per bucket, an account with 3 API tokens gets a bucket of 400 to share between all credentials?

- Is it one bucket per credentials, meaning that if the allocation is 400 an account with 3 API tokens gets a bucker of 400 for each credential?

That has significant implications for us for service accounts. We connect loads of tools to Jira.

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
ENTERPRISE
TAGS
AUG Leaders

Atlassian Community Events