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Not receiving email notifications after email was disabled & reenabled

salvadornico_bax
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April 20, 2020

Hi, some team members and I stopped receiving any email notifications from Bitbucket after our email accounts were disabled (for reasons unrelated to Bitbucket) and subsequently reenabled. I found a ticket suggesting it may be related to emails bouncing while the addresses were disabled. I hope someone can take a look into this?

Referenced ticket: https://community.atlassian.com/t5/Bitbucket-questions/I-m-not-receiving-verification-emails-from-Atlassian/qaq-p/1002189

Thank you!

3 answers

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1 vote
Answer accepted
Daniil Penkin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 20, 2020

Hey @salvadornico_bax@nadclopez@Gilbert Lucas,

Yes, there were similar bounces due to "account deactivated" error. Reset for your emails, should work now.

Cheers,
Daniil

salvadornico_bax
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April 20, 2020

Thank you!

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Gilbert Lucas
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April 20, 2020

I am in the same team as @salvadornico_bax please also check mine

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nadclopez
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April 20, 2020

I am in the same team as @salvadornico_bax . Kindly include my account in the check as well. Thank you.

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