Why the invocie contained tax infomation?

[CROXERA開發團隊]

Hi Sir,

We notice recently invoice that contained tax information(as Figure1), but we found it that didn't add this colum before.

Could you provide where can I find this policy?

Thanks.

Albert

[Theodora Boudale]

Hi @CROXERA開發團隊 and welcome to the community!

You can create a ticket with our billing and licensing team with questions about your invoices via the following link:

• https://www.atlassian.com/company/contact/purchasing-licensing#/.

Please make sure you provide the invoices as attachments when creating the ticket, otherwise specify which invoices you are referring to.

Just a heads up, I removed the invoices from your post to protect your privacy as they include private info and this is a public forum. If you create a ticket via the link I provided above, that ticket will be visible only to you and Atlassian staff, so anything you post there won't be publicly visible.

Kind regards,
Theodora

[Hana Kučerová]

Hi @CROXERA開發團隊 ,

welcome to the Atlassian community.

I recommend you to create issue for Atlassian Finance Operations here.