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What has happened with accounts and different email addresses after upgrade!!!!

Daniel Purser
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October 8, 2019

Could someone tell me what the heck has happened after upgrade. I HAD a personal BitBucket with personal E-mail and Jira, Confluence, etc on Work Email. Now They are merged, I cannot login to work Jira because personal Emails are not allowed and everything assigned to me has been transferred to my personal email.

I DO NOT WANT TO RECEIVE 200 EMAILS A DAY ON MY PERSONAL EMAIL.

Jira and Confluence are work and I like them to go to work Email and Bitbucket is mix of personal and work. what has happened?! I do not want my personal Bitbucket to go under work e-mail. and why can't I receive work related repo emails on work email and Personal repo emails on personal email!!

Someone help please, I will not assign personal repo to work email and my work won't allow me to use personal email for Jira and confluence, I cannot work!

1 answer

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Petr Vaníček
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October 8, 2019

Hi,

this is community site - so probably you should contact Atlassian support directly in that case.

https://support.atlassian.com/contact

Based on your description I expect you are using cloud applications. But if not, then you shuld contact your admins.

Daniel Purser
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 8, 2019

Thanks Petr

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