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Compass Components No Longer Showing Linked Work Items

jwright August 25, 2025

I have a project using Compass Components, I was able to use the Work Items view to display all linked work items but now nothing is displaying, this was previously working?

Screenshot 2025-08-26 163216.pngScreenshot 2025-08-26 163256.png

4 answers

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 26, 2025

Hi @jwright,

Thanks for reporting this issue to us. I looked into it, and it does look like the Compass team is experiencing an issue with the API. We're working on a fix, and in the meantime, it can be applied to your site. For that, you'll need a ticket with Compass Support

I went ahead and raised a ticket with the Compass team on your behalf. Please check your email for the ticket number starting with POINTA-

Thank you,

 

Shannon S | Atlassian Community Support

1 vote
Sonia Rode
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 28, 2025

The issue with Compass has been fixed and the Work Items page should be functioning normally again now.

0 votes
Tomislav Tobijas
Community Champion
August 26, 2025

Interesting @jwright... I've just tested this on one of my instances and I have the same result. Despite using Compass components and after navigating to the used component, it seems like "Work items" page is empty, stating there are no linked items 👀

2025-08-26_09-19-57.png 2025-08-26_09-20-03.png

I've moved this to Compass app forum group, and I've asked someone from the team to take a look. Seems like an issue on the Compass side 🤔

jwright August 26, 2025

Yes it was 100% working previously as I use this feature a lot!

Like Tomislav Tobijas likes this
0 votes
Benjamin
Community Champion
August 25, 2025

Hi @jwright !

 

Welcome. Did you try to switch to component compass on the components page as the message indicated int he 2nd screenshot?

jwright August 25, 2025

The project is already switched to compact components?

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