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Authentication Issue with Xporter Plugin API (/plugins/servlet/jiraxporter) Using Bearer Token

BNSHE
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July 29, 2025
  • This authentication method works perfectly for native Jira APIs (e.g., )./rest/api/2/issue
  • However, when using the same Bearer Token with the Xporter plugin API, I receive a  response Unauthorized
  • Does the Xporter plugin support Bearer Token authentication, or does it require a different method (e.g., Basic Auth, session cookies)?

3 answers

0 votes
Aron Gombas _Midori_
Community Champion
July 30, 2025

@BNSHE They write exactly about how to authenticate. It is weird.

Anyway, the URL scheme suggest that it is not a standard REST API end-point (Data Center apps can provide their own end-points that work pretty much like the built-in end-points), but the app vendor implemented a servlet that follows the RESTful principles. If so, then it is very likely that they are reuse the web session. You can verify it by composing a REST API call in the browser: just enter a URL of the end-point with correct parameters and see if the expected response is returned.

If it works, then you can authenticate like you do with your normal web interface requests.

It is rather likely that BASIC authentication with your username/password pair or your username/API token pair will work.

0 votes
Marc - Devoteam
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July 29, 2025

HI @BNSHE 

Going over the documentation there is no authentication requirement.

https://docs.getxporter.app/space/XPORTER/1414092/REST+API 

Otherwise contact the vendor for support.

0 votes
Philipp Sendek
Community Champion
July 29, 2025

Hi @BNSHE and welcome to the community,

I've had a look at the Xporter documentation but couldn't find specific information on the authentication.
I assume with bearer token, you mean a Personal Access Token that you've created within your profile on your Data Center instance?

The easiest and safest way is usually to reach out to the vendor of the app, state your use cases and challenge and usually they are very helpful and can even provide something above and beyond just answering the authentication question.

You can find the support channels for Xporter her: https://marketplace.atlassian.com/apps/891368/xporter-export-issues-from-jira-to-pdf-word-excel?tab=support

I hope that helps!

Greetings
Philipp

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