Can I import JIRA server users to Confluence Cloud?

[Richard Doyle]

I have a server instance of JIRA running and I need to add users from there to our OnDemand Confluence. Is there an easy way to do this?

Thanks

[Jaime S · Accepted solution]

Hi, Richard.

There's a way to do that. We can import users from a CSV file if you can generate one. To do that, we need CSV file representing your users using the following format:

Username,First Name,Last Name,Email Address,Password
james,James,Jones,jamesjones@somewhere.com,secrets2
joes,Joe,Smith,joe@gmail.com,apassword1

We can also add groups and memberships if you provide another CSV file following this format:

Username,Groupname
joes,admins
joes,jira-admins

The users and the groups they belong to.

The headers are important.

Once you have the files, just upload them to WebDAV and open a support request at Atlassian Support and we'll import them for you.

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

[Richard Doyle]

Thanks. Support ticket created.

[Jaime S]

No problem, Richard. If that answered your question, could you mark the answer as a correct answer? For other users' reference. Thanks.