Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can you restore data for an account that was deactivated?

Jose Nunez July 14, 2017

Hello all,

Is there a way that Atlassian could restore our business data after the account was deactivated?

We failed to act on the warning before the account was deactivated. We received all warnings about de activation and didn't act on them. This was a big mistake from our side.

No warning was received before the data was deleted.

We didn't know that there is a strict policy for expired accounts where data is deleted after 30 days.

Can you please restore our data? It has been done before for another customer

https://community.atlassian.com/t5/Questions/Why-Atlassian-deleted-our-business-data/qaq-p/327632#M52756

Cheers

Jose

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 15, 2017

You need to talk to https://support.atlassian.com about this.  We're just end-users like yourself.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events