Confiforms Webservice API not pulling information for all projects

[Erin Smith]

Hi Team, 

We are trying to pull Component data from Jira into a Confiform Webservice dropdown list. This works perfectly with some projects, but with others it fails saying the project doesn't exist. We can't see any commonality between the projects where it is failing. It is failing for everyone, so access isn't an issue. 

Below is a table showing some examples. While the names won't mean anything, you can see there isn't any common thread for why some are failing and others aren't.

Any suggestions on what might be causing the discrepency so we can fix the "broken" projects would be appreciated.

Thanks.

API Found?	Project Name	Key	Category	Scheme	Permission Scheme	Field Scheme
No	ARE EETS Work	AREEETS	No category	.TD Intake v2018b	.TD STANDARD v2018a	.TD Intake Field Configuration
No	PG-Public Sites & CMS	CEPSPST	Customer Engagement Platform	.TD Product Group MAIN	.TD MAIN Project Team Access and Reporting Access	.TD Intake Field Configuration
No	00148704 - Digital Cloud	DIGICLOUD	JTMF	.TD Agile v2021a	.TD v2021a Project Team Access and Reporting Access	.TD Standard Field Configuration v2021a
No	PF-Enterprise Shopping & Buying	ESB	Customer Engagement Platform	.TD Intake v2021a	.TD v2021a Anonymous Create and Reporting Access	.TD Intake v2021a Field Configuration
No	ITS Platform	ITSP	Non NEW	.TD Intake v2021a	.TD v2021a Anonymous Create and Reporting Access	.TD Intake v2021a Field Configuration
No	Payment and Rewards Journey	NEWPRJ	NEW Onboarding	.TD Product Group MAIN	.TD v2021a Project Team Access and Reporting Access	.TD Intake Field Configuration
No	PF - Run My Business Journey	RMBJ	CBB Run My Business Journey	.TD Product Family MAIN	.TD MAIN Project Team Access and Reporting Access	.TD Intake Field Configuration
API Found?	Project Name	Key	Category	Scheme	Permission Scheme	Field Scheme
Yes	BB-SBBAA RESL/Ag and APV	SBBRESL	No category	.TD Rapid Issue Type Scheme	Default Permission Scheme	System Default Field Configuration
Yes	Calypso Platform Development	CPD	JTMF	TD Securities Issue Type Scheme	TD Securities Permission Scheme	TD Securities Field Configuration Scheme
Yes	TCOE Payments Automation Delivery Project	PADP	JTMF	TD Securities Issue Type Scheme	TD Securities Permission Scheme	TD Securities Field Configuration Scheme
Yes	Test Data Management	TDM	No category	.TD Intake v2018a	Default Permission Scheme	.TD Intake Field Configuration
Yes	2021 Akora Cloud Migration (Rahona) Project Audit	DSSPGA02	DET P&G	.TD Intake v2021a	.TD v2021a Anonymous Create and Reporting Access	.TD Intake v2021a Field Configuration
Webservice Coding (with AREEETS as example)
Webservice connection: JIRA-PROD-TDINTAKE
ServiceURL: api/latest/project/AREEETS/components
Root to use: <blank>
Field to use as "ID": id
Field to use as "Label": name
Error message for API not found:
Could not create mappings, as the request has resulted in an error.
Could not make request to WS using connection [JIRA-PROD-TDINTAKE].
{"errorMessages":["No project could be found with key 'AREEETS'."],"errors":{}}
Please see Confluence server logs for the detailed information

[Alex Medved _ConfiForms_]

Please remember this a public forum and information you post is visible to anyone

Hard to comment anything more to what Jira says, but most often this is because of the project permissions

Alex