Confluence Automation - Condition {{task.assignee.fullName}} == "ß" does not trigger

[Sweer Huckels]

I'm having trouble executing the automation shown below.

As there seems to be no way (without access to extensions) to compare the person assigned to a task (upon completion) to a certain group of people, I had to create an automation similar to the one shown.

I am running several of these rules for each department in order to test which department a task was assigned to.

The issue appears only in one of these rules so far and seems to stem from the "ß" in the first name I am testing for.

For privacy's sake the names are fake.

There seem to be no issues with umlauts. They work fine. But the "sharp s" aka "ß" doesnt seem to work.

I recreated to the whole rule from scratch for troubleshootings sake - no change

I changed the lettering from "ß" to "ss" in hopes it would work - no change

I tried the other people of the same group (and thus falling under the same automation rule) and that worked.

Does anyone have a solution for this?

P.s.

Im not sure if this is a setting on our side, but even for the "task created" trigger where you can directly access the users, I still dont have a way of selecting groups here (even though in the atlassion documentation it was said, that were possible).

Also, why is it different from "task status changed" it is just as interesting to have access to the users here and not having to resort to manually writing down every user (prone to errors).

Thanks in advance for any help! :)

[Bill Sheboy · Accepted solution]

Hi @Sweer Huckels 

There are at least two open defects for automation rule conditions not functioning correctly for values in languages such as German:

https://jira.atlassian.com/browse/AUTO-694
https://jira.atlassian.com/browse/JIRAAUTOSERVER-306

I recommend working with your Jira Site Admin to contact the Atlassian Support team to learn if there are any workaround for these defects: https://support.atlassian.com/contact/#/

When you hear back from them, please post what you learn to benefit the community.  Thank you!

Kind regards,
Bill

[Sweer Huckels]

Thank you for your answer.

In this case the error was on my end it seems and not caused by the special character after all.

This highlights the "p.s." I mentioned in the original post though.

Since I have to do a manual input of the users name, (about 150 people in our organisation), errors are bound to happen.

It would be extremely helpful if the user directory could be used in theses instances as well .

Preferable groups as well, in the sense of "if task.resolver/task.assignee is part of group XYZ"

Thanks again for the help!