Confluence server showing IP address instead of subdomain name while using apache

[Navrattan Jain]

Hi everyone,

Please i need help. 

I have Jira server and confluence server installed on single linux vm with same ip address but different ports. I installed apache2 for reverse proxy so that i can access without port number at the end. 

jira.example.com

confluence.example.com

Problem is i am able to access jira server but when i try to access confluence.example.com it opens confluence but ip address is shown instead to domain name.

I have two separate virtual host files in apache2.

Please if anyone can help to solve this issue will be great.

Thanks

[Nic Brough -Adaptavist-]

That would suggest the base url is set to the ip address, or the proxy settings are doing something odd.

[Navrattan Jain]

Thanks. Its working now. :) 

Can you please shed some light on how to get ssl certification for jira and confluence? 

[Nic Brough -Adaptavist-]

Talk to a certification authority, or use self signed.  Google will find you a good list of the reputable authorities, and if you want it cheap, "letsencrypt" has rather a good product, growing in popularity.

For installing them https://confluence.atlassian.com/kb/securing-your-atlassian-applications-with-apache-using-ssl-838284349.html is a decent guide.

[Navrattan Jain]

Deleted

[Nic Brough -Adaptavist-]

My guess is that you have not got the changes to the server.xml correct.  Did you make the suggested changes in the proxying connector?

[Navrattan Jain]

Yes i did. Mow i am facing other problem. I am not able to start confluence server. Getting following error:

Using Java: /opt/atlassian/confluence/jre//bin/java

[Fatal Error] server.xml:1:1: Content is not allowed in prolog.

[Fatal Error] server.xml:1:1: Content is not allowed in prolog.

Content is not allowed in prolog.

[Fatal Error] server.xml:1:1: Content is not allowed in prolog.

Content is not allowed in prolog.

2020-08-27 01:19:25,728 INFO [main] [atlassian.confluence.bootstrap.SynchronyProxyWatchdog] The Confluence context path is empty. No further action is required.

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Whats wrong? Please help :-(

[Navrattan Jain]

Problem is solved with this error. Server.xml file was starting with /