Connection between JIRA and Confluence

[addmin amin]

Hello
The question is this:
After transferring JIRA and Confluence to another ip, we cannot enter in Confluence . I can go into JIRA, but into Confluence - an authentication error. Where can I see the configuration of the connection between JIRA and Confluence?

[Narendra Kumar]

Hi @addmin amin welcome to atlassian community!

You can see the linking document for Jira and Confluence here https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html

Once you've logged in into Jira, you can switch to confluence by clicking on dots in left corner. Please follow the below screenshot for same - 

Please let me know how it works for you. 

[Pramodh M]

Hi @addmin amin 

Check in Application Links on both side of the Server in Application Option under Jira Administration and Confluence Administration.

Reconfigure the links.

And aslo are you able to directly access to Confluence and login into Server. You might want to change the Base URL.

Thanks,
Pramodh

[Kishan Sharma]

Pramodh has rightly mentioned about the application links to connect Jira and Confluence instances. Please refer this link for more details on how to create the application links.

[addmin amin]

I can`t open  Confluence. Error autentification.
We created only accounts in JIRA and then entered Confluence with these data

[Kishan Sharma]

Are you saying that you do not have access to confluence ? In that case you can reach out to your Confluence Admins to help you with this.

[addmin amin]

Confluence Admin - it`s me

[Kishan Sharma]

So you are saying you are unable to login to confluence now ? In that case you can refer this KB article to recover admin user rights.