Disabling secure administrator sessions

[Eric]

I'm using the Linux Server version

Application Versions:

JIRA Service Desk 4.0.0

Jira Software 8.0.0

Jira Core 8.0.0

I am attempting to remove or at least extend the administrator session timeout. I've tried a few different solutions to no avail. Is there a definitive answer to how to do it?

I tried this https://confluence.atlassian.com/adminjiraserver080/configuring-secure-administrator-sessions-967898035.html

COG > General Configuration > Security Configuration  Doesn't exist.

For the alternative of adding the line to the jira-config.properties - This file doesn't exist on my server. 

I found this article saying that new installations don't have it and it is necessary to create it in the jira home directory and restart jira. I created it, added the jira.websudo.is.disabled = true and restarted. I still get the screen to enter my password after a few minutes.

Any help would be appreciated.

[Sebastian Krzewiński]

Hi @Eric 

If you created jira-config.properties please check:

- file ownership on server - should be like other jira files (common mistake, sometimes I forgot to change file ownership)

- file location - file should be added in home directory.

Let me know, if you have other questions

Regards,

Seba