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Exclude certain pages from Confluence knowledge base from Jira Service Desk cloud

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Rising Star
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June 5, 2020

I have Jira service desk (JSD) project tied to confluence knowledge base.  The page such as overview or other holding/switchboard pages are shown in Jira service desk Help Center to requester.  The holding page has children pages that is how-to articles I'd like them to show on Help Center.  I do not see much points to show these holding pages. 

Is there a way to hide certain pages from JSD Help Center?

 

Thanks!

1 answer

1 vote
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 6, 2020

If you add restrictions to pages, they'll disappear from the helpdesk

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Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 7, 2020

It would not work because all children pages inherit the page restriction.  I want all children page has no view restriction.  There is a red open lock on the upper right corner of the page.  I do not know a way to break page viewing restriction inheritance

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