Hello all,
I am building a knowledge base space for customer use. I would like to add sections to the 2 existing built-in sections (How-to articles and Troubleshooting articles) as some of the articles don't fit those categories (i.e. an F.A.Q. section, an Application section, etc.). Is this possible?
Thanks!
Jerry
Victor Mutambuki [Mumo Systems] 6 hours ago • edited
Jerry,
Ok, click on the Ellipses as show in the illustration, then select the templates that come with your confluence. If only 2 templates are showing, click SHOW MORE to display the rest of the templates.
The new categories will be created by these new templates.
Victor
Jerry Eisener 54m ago
Thank you Victor. I was able to create a page using the blank template and then use the same macros as are in the How-to to get the listing under it.
Hi Victor,
Thanks for the reply. That's not what I am looking for. In the knowledge base template you can create an How to article or a Troubleshooting article and they are organized as such. I would like to add more categories for organizing. See the attached screen shot of the left side of the page to see what I mean.
Jerry
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Jerry,
Ok, click on the Ellipses as show in the illustration, then select the templates that come with your confluence. If only 2 templates are showing, click SHOW MORE to display the rest of the templates.
The new categories will be created by these new templates.
Victor
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Thank you Victor. I was able to create a page using the blank template and then use the same macros as are in the How-to to get the listing under it.
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Good to hear Jerry,
If this worked for you, please accept the answer.
Victor
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Jerry,
Click on PAGE LAYOUT ---> the ADD SECTION as illustrated on the image.
Link below should be useful too. Please let me know if this works for you.
https://confluence.atlassian.com/doc/page-layouts-columns-and-sections-275188613.html
Thanks
Victor
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