Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I add a sub-section to knowledge base space?

Jerry Eisener June 8, 2018

Hello all,

I am building a knowledge base space for customer use. I would like to add sections to the 2 existing built-in sections (How-to articles and Troubleshooting articles) as some of the articles don't fit those categories (i.e. an F.A.Q. section, an Application section, etc.). Is this possible? 

Thanks!

 

Jerry

3 answers

1 accepted

0 votes
Answer accepted
Jerry Eisener June 8, 2018

Victor Mutambuki [Mumo Systems] 6 hours ago • edited

Screen Shot 2018-06-08 at 8.05.06 AM.png

Jerry,

Ok, click on the Ellipses as show in the illustration, then select the templates that come with your confluence. If only 2 templates are showing, click SHOW MORE to display the rest of the templates.

The new categories will be created by these new templates.

Victor

Jerry Eisener 54m ago

Thank you Victor. I was able to create a page using the blank template and then use the same macros as are in the How-to to get the listing under it. 

0 votes
Jerry Eisener June 8, 2018

Hi Victor,

Thanks for the reply. That's not what I am looking for. In the knowledge base template you can create an How to article or a Troubleshooting article and they are organized as such. I would like to add more categories for organizing. See the attached screen shot of the left side of the page to see what I mean. 

JerryCapture.JPG

Victor Mutambuki
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 8, 2018

Screen Shot 2018-06-08 at 8.05.06 AM.png

Jerry,

Ok, click on the Ellipses as show in the illustration, then select the templates that come with your confluence. If only 2 templates are showing, click SHOW MORE to display the rest of the templates.

The new categories will be created by these new templates.

Victor

Jerry Eisener June 8, 2018

Thank you Victor. I was able to create a page using the blank template and then use the same macros as are in the How-to to get the listing under it. 

Victor Mutambuki
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 8, 2018

Good to hear Jerry,

If this worked for you, please accept the answer.

Victor

0 votes
Victor Mutambuki
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 8, 2018

Screen Shot 2018-06-08 at 7.19.20 AM.png

Jerry,

Click on PAGE LAYOUT ---> the ADD SECTION as illustrated on the image.

Link below should be useful too. Please let me know if this works for you.

https://confluence.atlassian.com/doc/page-layouts-columns-and-sections-275188613.html

Thanks
Victor

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events