How can I populate Confluence form fields with data from ServiceNow? ...

[Chris Meisenzahl]

I'm pretty new to this. And I have access to the SN REST API.

What I'd like to do is read a value a user enters into a Confluence form field like "ABC123" and then use that value to request additional info for that ticket from SN.

Then I could fill in other fields on the Confluence form using REST API calls to SN.

For example, I know the ticket number is "ABC123" ...

Then I can populate the date and subject fields in Confluence.

Thanks very much in advance!

[Alex Medved _ConfiForms_ · Accepted solution]

Hi @Chris Meisenzahl 

How is your Confluence form is built? What app are you using or is it something custom?

Alex

[Chris Meisenzahl]

Hey, thanks, Alex. I'm not sure what the answer is to those. :)

But I'm chasing down some options on this end as I learn more. And I just found a few other relevant threads here.

[Alex Medved _ConfiForms_]

Hi Chris

Not that I am promoting our ConfiForms app here, but this is something this app is capable of.

Looking up data from a web service, and then setting the field values found into the local form fields.

If you go this route then feel free to open a ticket with us and I will be happy to assist you and show how this can be done with ConfiForms

Alex