Many enterprise teams today rely on ServiceNow for IT service management and Jira for software development. But using both platforms in parallel often leads to miscommunication, delays, and manual w...
...ommunication. What SPK wanted was to let clients stay in their tool, and they stay in theirs. Use Exalate to sync it all, live and bidirectionally. “You don’t want your clients logging into your ServiceNow...
...lients since they use different tools, e.g. Jira, ServiceNow, Zendesk, Azure DevOps, FreshService, ServiceDesk Plus, Salesforce, and so on. Interesting to see that a big group of the users I talk to, a...
...y sharing the progress of these ‘known’ requests. Integrating Jira and ServiceNow enables full transparency and traceability between customer service and development teams to resolve high p...
Does the application support synchronizing a subset of the groups in ServiceNow to Opsgenie?
Hey there! I wanted to introduce myself to this group coming from a small startup in the ecosystem. I'm Alexan - longtime ServiceNow enthusiast and partner ecosystem survivor 😄 I work at F...
...isruptions. The Challenge: A Disjointed ITSM Process To streamline its IT service management (ITSM), Inoapps needed a solution that could seamlessly integrate Jira Service Management (JSM) with ServiceNow...
How a Leading Mortgage Provider Connected DevOps and ITSM with Jira and ServiceNow Integration For large enterprises managing complex workflows, disconnected tools can slow everything down. When I...
Many organizations managing their workflows across different platforms like ServiceNow and Jira. It feels like juggling between two platforms in keeping tasks aligned, ensuring information flows s...
I was working on installing the OpsGenie plugin in our ServiceNow production instance and It seems that once we upgraded our ServiceNow instances to Xanadu, the OpsGenie p...
I am a Jira Admin and I have been requested to research a Service Now add-on to facilitate easy connections. We have a lot of Team-managed projects and I am wondering if there is a caveat with Servi...
Hi I am following the steps provided by Service Now Integrating with Jira Software Cloud (servicenow.com) Under Using OAuth authentication section F...
...he call: “IT management tools, referred to as the IT control plane, have been consolidating for years. A bipolar market is emerging, centering on ServiceNow and Atlassian, which have achieved critical m...
Plugin to integrate Service now with Jira cloud and steps to add plugin.
Hello, Interested to see if anyone has been able to create a weblink in Jira that connects to Servicenow Ticket?
Here's how to connect your service desk in Jira to ServiceNow with bidirectional (2-way) sync. Once this workflow is set up, every time you manually create new ServiceNow incidents, a new Jira i...
I'm trying to send the attachment from ServiceNow to JIRA and attach it to the JIRA issue ticket. Issue here if i send it as base64 its shows the 401 error. Thanks in advance for your response @B...
Hi all, I would like to ask if is it possible to integrate (Fields, status, ticket, users)JSM and service now wwithout the use of any plugin/addons? I dont have any experience working in servicenow...
We have a JIRA-ServiceNow integration which runs on JIRA Webhooks, The only problem we face is that the attachment sent from the Comments are shown as text in service now whereas t...
How to set up an advanced Jira ServiceNow integration Want to sync your Jira Service Management instance with your ServiceNow platform? Your teams can use a Jira ServiceNow i...
Hello community, we used to have an integration Jira cloud to Jira cloud via Backbone. However some of our services are moving to ServiceNow and now we need to setup SNOW cloud to JSM cloud i...
We have a business requirement where we have customer reporting issues in ServiceNow (SN) and if the customer project exists in JIRA, SN will trigger an integration and a JIRA issue (story) is c...
I need to show Service now incidents in a confluence page through a filter. Is this possible?
I want to integrate Jira data center with SAP, SAP Fieldglass, ServiceNow, and Tricentis. Please suggest the steps to how to proceed.
Has anyone had to do this before? We need to link a team with a different name in ops genie to a team in service now so we can segment who is in that group. We want the same functionality as normal t...
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