ServiceNow Integration - Release Management

[Rebecca Froehlich]

I currently have the ServiceNow Jira integration set up for Jira Issue creation and synchronization.   The next phase is to pull the Release from Jira into ServiceNow's change management module.  At this time I don't see a way to look up releases in the Jira Spoke. Are there any future enhancements that will make this happen without third-party applications?

[Marc - Devoteam]

Hi @Rebecca Froehlich 

This should be a question in the ServiceNow forum, as you are using the spoke from there side.

The Jira spoke is developed by ServiceNow not by Atlassian.

As the spoke has no feature to do this, look at the Jira API to get the release that is set on a Jira issue.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-project-versions/#api-rest-api-3-project-projectidorkey-version-get 

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-group-issues