Many enterprise teams today rely on ServiceNow for IT service management and Jira for software development. But using both platforms in parallel often leads to miscommunication, delays, and manual w...
...ommunication. What SPK wanted was to let clients stay in their tool, and they stay in theirs. Use Exalate to sync it all, live and bidirectionally. “You don’t want your clients logging into your ServiceNow...
How a Leading Mortgage Provider Connected DevOps and ITSM with Jira and ServiceNow Integration For large enterprises managing complex workflows, disconnected tools can slow everything down. When I...
Many organizations managing their workflows across different platforms like ServiceNow and Jira. It feels like juggling between two platforms in keeping tasks aligned, ensuring information flows s...
...he call: “IT management tools, referred to as the IT control plane, have been consolidating for years. A bipolar market is emerging, centering on ServiceNow and Atlassian, which have achieved critical m...
How to set up an advanced Jira ServiceNow integration Want to sync your Jira Service Management instance with your ServiceNow platform? Your teams can use a Jira ServiceNow i...
Sync a Jira issue Field as Work Note in ServiceNow: an Advanced Use Case We get a lot of customer requests to integrate Jira and ServiceNow at Exalate. And we come across a lot of interesting use c...
Opsgenie's out of the box integration with ServiceNow currently populates the short description, description, and assignment group of an Opsgenie-created, ServiceNow incident. A lot of folks ask h...
...ind of Atlassian as a Citizen of Enterprise IT, you might say - so integrations are always interestig for us and we had a look at quite a lot of them in the past. Servicenow (ServiceNow – The smarter w...
(I'm Francis and working with the team that buiild Exalate - a Cross Company Integration Solution) 1. Question We have the following workflow: An incident is raised on ServiceNow. This i...
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