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How to export search results?

BSANSC2019
Contributor
July 23, 2019

Confluence only displays the first 3 search results in our knowledge base.  How do we make it return all documents related to our search?

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 5, 2019

Hello there,

Thank you for contacting us about this. From the support ticket you raised, we saw this was a limitation of Jira Service Desk.

The Jira Service Desk knowledge base search is limited to the top 3 results for a given search. We have a feature request below to increase that limit: 

  • JSDSERVER-4263 Configure the number of search results returned by Service Desk Knowledgebase search

If you haven't already, please vote on the request and you will be automatically added to the list of watchers.

Let us know if you have any questions about this.

Regards,

Shannon

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