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I purchased new license but getting XSRF errors

Jason Barrios
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October 12, 2022

I am on version 7.12.4 of Confluence.  When I enter the license key I recently purchased it gives me an error in the console stating XSRF error.

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1 answer

0 votes
Melo
Community Champion
October 27, 2022

Hi @Jason Barrios,

I would recommend not sharing the license with the public. 

Now to the possible cause, you can find a few documented on this knowledge base.

https://confluence.atlassian.com/confkb/when-applying-a-new-license-key-to-confluence-i-get-an-error-xsrf-check-failed-1044806276.html

If none of these solve your problem, I suggest contacting Atlassian support.

I hope that helps.

Cheers,

Melo

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DEPLOYMENT TYPE
SERVER
VERSION
7.12.4
TAGS
AUG Leaders

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