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Is it possible to use multiple confluence spaces to form a knowledge base in Jira Service Desk?

Stacey E. Kimmel-Smith
Contributor
August 20, 2018

We have existing spaces (different confluence locations) where knowledge base content is stored. Is there any way in Jira Service Desk to include multiple spaces in our end-user knowledge base search? Is it possible with different projects?

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Shawn Masters
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August 20, 2018

Not that I am aware of. In Service Desk Cloud you can link 1 space...and have links or excerpts from other spaces in the KB Space - but this setup isnt very useful if your serving info to externals and want the spaces private. 

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