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Licensing Question

Ryan Jacksland July 25, 2018

I am looking at evaluating Confluence but my question is about how many licenses we would need. Ideally it would be 5 people adding and modifying content on the pages. There would be about 200 users that would need to read the pages but not add or comment on them. This would be used as a KB setup. Would the users that only need to read content still need licenses?

 Edit: We would host the instance locally and not in the cloud.

Thank you

2 answers

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Thomas Schlegel
Community Champion
July 25, 2018

Hi @Ryan Jacksland,

you have to buy a license for every named user, e.g. every user who is be able to login into your Confluence.

If your 200 users access the pages totally anonymously, without any login or security, you don't need to buy a license for them.

Ryan Jacksland July 25, 2018

Ok, thats how I thought I read the documentation but wanted clarification. Thank you for the response.  I assume based on that I can publish pages for anonymous users to view.

Thank you.

0 votes
Jobin Kuruvilla [Adaptavist]
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July 25, 2018

It depends on who can access the site and how much you want to restrict it. A license is counted against users who can log into the instance. In your case, you can have those 5 users with valid user ids in your Confluence instance and then open up Confluence for public access.

See https://confluence.atlassian.com/doc/setting-up-public-access-156.html for more details.

If your instance is open to internet and you want to hide it from everyone else, you will have to create user accounts for the other 200 users too and they will be counted against the license.

Ryan Jacksland July 25, 2018

 I would only have the instance local to the internal network. From there general users can read the pages, but 5 of us would login to modify or add content.

Thank you for the response.

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