Auto Import in a Space

[Björn Eitmann]

Hi*

We want to import article out of our Service Desk Tool automatically into a Confluence Space. So everybody is able to search for a solution befor contacting the service desk.

Any ideas, how to do that?

Best,

Björn

[Björn Eitmann]

No, our Service Desk Tool is not JIRA. How could we import maybe ?XML-Sites? automatically in a Confluence Space?

[Boris Georgiev [Appfire]]

I think that article describes how to achieve that:

https://confluence.atlassian.com/display/SERVICEDESK/Connecting+to+a+Knowledge+Base