Bug reports with confluence free plan

[Tamaro Skaljic]

Is it possible to report Bugs with Confluence Cloud Free Plan?

When trying to create an issue in Jira ( https://jira.atlassian.com/browse/CONFCLOUD ) they write: "To help us get the right details and fix bugs as quickly as possible, submit your bug report in our support system."

So I went to the Support System ( https://support.atlassian.com/contact/#/ ) and there's written that there is only this community support option which I now use.

I must pay to report a bug in one of their products? Ugh.

[Aaron Pavez _ServiceRocket_]

Hi @Tamaro Skaljic 

Check if the bug you are experiencing is listed here:

https://jira.atlassian.com/browse/CONFCLOUD

If you need to create one, set your confluence to standard or premium free trial at https://admin.atlassian.com.

Then you can contact support while on a free trial.

Regards

Aaron

[Nicolas Grossi]

@Tamaro Skaljic Wdelcome! In some way: yes. If you have a free license you only have access to this community feedback and you "can't" file issues through support directly.

IMHO, I never understand this decision, but it currently active.