Cant open my project

[Arseniy Kuzenkov]

I have a Jira project, but cant open it

https://bestever.atlassian.net

I guess it's been a long time since the last project was opened. Can i restore it or do smth else?

[Humashankar VJ]

Hi @Arseniy Kuzenkov 

It's essential to note that Atlassian's Free plans are subject to deactivation due to inactivity. If your account remains inactive for 120 days, it may be deactivated.

• Furthermore, if inactivity persists for 162 days, your site and its data may be permanently deleted.

Besides, if your site has been deactivated but not yet deleted, you may have received an email notification with instructions on how to reactivate it, allowing you to restore access to your site.

To learn more - Solved: Site and all project vanished

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

[Arseniy Kuzenkov]

Thx!